social media marketing

Nike and their long-time agency Wieden+Kennedy have never missed a game, lost a round, missed a shot or any other winning sports analogy you can think of when it comes to branding and marketing. W+K was actually formed as a result of Dan Wieden and David Kennedy taking Nike as their first client, after they left mega-agency McCann Erickson in the early 80s. Since then, Nike and W+K have had only victories in their ilustrious track record together and have never failed to impress both customers and marketers.  And they definitely didn’t lose their stride with the recent achievement with a viral and social media-powered campaign to brand a new product. And I promise that’s the last (intentional) sports analogy.

W+K came up with Nike’s “Just Do It”, which is probably the most well known slogan ever. Since its inception, it has stood as the ultimate motivational phrase. I recently watched the documentary “Art and Copy” that had interviews with people on the impact of “Just Do It” and their responses went far beyond sports or fitness goals. Check out the clip:

The new #MakeItCount slogan is a modern social media take on the same simple concept of their original “Just Do It” slogan.  The #MakeItCount campaign combined traditional marketing elements, such as print, commercials and brand ambassadors, combined with smart social media and viral marketing efforts. They fully leveraged all this through positive customer engagement and, in a sense, customer crowd-sourcing to promote their campaign.

The #MakeItCount hashtag started up just before Christmas, acting like a new year’s resolution for physical fitness, was all a buildup for a mystery product launch yesterday morning. Nike encouraged its fans to tweet what they wanted to accomplish in 2012. Building a positive and motivational hashtag at the perfect time of year, to lead up to a mystery product launch.

This campaign was so successful that not only was the hype clearly seen through social media, but also in the stock market. Nike Inc. shares hit an all-time high Wednesday, breaking the $100 mark, just in anticipation of the mystery product launch, the day before it was actually revealed.

Twitter was an important element leading into this new product launch, was the long-overdue launch of the official @Nike account. They already had a range of Nike Twitter accounts for their various sports and divisions, but were seemingly holding out on @Nike to coincide with the #MakeItCount campaign. Nike’s real-life clout transferred with ease into Klout on Twitter, with all of Nike’s big name athletes following the first day, including Lance Armstrong, Tiger Woods, Steve Nash, the NBA and of course Nike’s strong existing Twitter accounts.

Tweet by NBA star Kevin Durant turned into a poster.

Launched on Dec. 29th, @Nike was able to surpass rival @Adidas within 24 hours, gaining around 14,000 followers. after 23 days, @Nike has over 227,000 followers. Over the last few weeks, Nike had their wide range of celebrity athletes, through all sports, countries and cultures, tweet and Instagram their goals for 2012 and #MakeItCount, encouraging fans to do the same. Topsy.com recorded 24,387 mentions on Dec 31st alone. Combined with Instagram, Nike has created a dynamic #MakeItCount page to showcase their fans motivational #MakeItCount tweets, along with their celebrity athlete ambassadors. The current tweet total is showing at over 59,000.

Here is the Youtube commercial released to coincide on Dec.31, which received around 62,000 views that day alone:

Nike was founded on the genuine goal to encourage sports and fitness, along with all the positive side effects they have. And by selling the products that help people to reach this goal, their marketing and products a honest combination that has always been well received by the public. With their ongoing #MakeItCount campaign, Nike has already received an obvious high-level of engagement with their huge fan base and effectively crowd-sourced them to hype their upcoming product.

And Thursday morning, the Nike FuelBand was released to plenty of hype, praise and criticism, that you most likely caught some of by now. Even the @NikeFuel Twitter account that was launched yesterday morning has topped @Adidas’ follower count, with over 10,000 after around 36 hours.

Here is the Youtube video that also coinsided with the release, which has seen over 478,000 view in 3 days:

The huge press conference to finally reveal the mystery product involved out plenty of stars (and their Twitter followers). Pictured here at the event is Kevin Dudrant, Carmelita Jeter, Lance Armstrong and host Jimmy Fallon. With coverage hitting every major news source, blog and social media platform as a rusult, Nike has seen instant exposure for their FuelBand that few companies outside of Apple rarely see.

Photo courtesy of CNET

For a better explanation of what the FuelBand does, check out the video below:

From  a marketing perspective, the desktop and mobile app are important mentions. They lets you track and monitor your progress, using elements of gamification to keep you engaged with the product.  The social aspects come in here, letting you share your goals and progress with friends through social media, either to motivate, brag or compete with each other.

Now the Nike FuelBand, retailing for $150, isn’t a new concept,with comparable products already existing, such as Motorola’s MOTOACTIV (with costs $250, but with a music player and GPS) and the cheaper JawBone UP at $100. But like the world of gadget brands being divided by Apple and non-Apple, no fitness brands can touch the Nike brand.

Nike was eager to get people testing the FuelBand, with most reviews saying it’s does what it promises too. But when it comes down to it, this product can be seen two ways: Either a great motivational tool for fitness or a unnecessary gimmick that doesn’t technically improve your fitness. With the social elements of sharing with friends and the gamification element of gaining points, beating records and tracking progress, it can be a great tool for some. Or you could just do all those activities without the $150 wristband.

Every Karate Kid-style crane kick counts too.

One thing is for sure, Nike has branded a fitness tracking product like no other company could ever do. They excelled in all areas, from traditional, viral and social media marketing efforts, to leveraging their athlete brand ambassadors to engaging and crowd-sourcing their fans.

And to keep these $150 FuelBands selling, Nike has no plans to let #MakeItCount and @NikeFuel stop trending. First by using their athletes’ continued promotion and and massive combined Twitter following they’ve easily built up. Secondly, with their fans’ utilization of the social sharing and gamification aspects to keep each other engaged and active. Has Nike started a new era in fitness? Or have they just started a big pile of barely used $150 wristbands? We’ll have to wait and see.

Here is Nike’s pop culture/sports/movie montage to promote the FuelBand and #MakeItCount that’s racked up over 1.3 million views in 3 days. Another stellar commercial by W+K that’s imagery resonates with its audience, conveys what the product is about and is just fun to watch, check it out:

Follow me on Twitter:@S_Gerard and for another recent viral and social media success by Nike, check out my post on: Marty McFly’s Nike Sneakers are Finally Back From The Future.